Position Desired: Part Time

Cover Letter:
Retired professio****al looki****g for part time positio****.

Resume
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Summary
A seaso****ed, mature, assertive busi****ess professio****al with cross fu****ctio****al experie****ce a****d core values of respect, ho****esty, i****tegrity, diversity, a****d i****clusio****; able to ma****age basic to complex busi****ess situatio****s.
Authorized to work i**** the US for a****y employer.

WORK EXPERIE****CE

Sales Co****sulta****t/Product Specialist
Team Gillma**** Mazda – Housto****, TX – ****ovember 2019 to March 2020

Lead customers through the sales process i****cludi****g vehicle/car ****eeds assessme****t, selectio****, test drive, perso****alizatio****, a****d paperwork
Effectively educate customers o**** features a****d be****efits of vehicle selectio****
Prese****t customer Deal Structure a****d additio****al fi****a****ce products
Deliver car/vehicle to customer reviewi****g operatio**** of features a****d additio****al i****formatio**** sources
Use Customer Relatio****ship Ma****ageme****t tool to effectively track all customer i****teractio****s
Follow up with customers to mai****tai**** high level of customer satisfactio**** a****d acquire referrals
Utilize prospecti****g resources to drive ****ew busi****ess
Professio****ally represe****t the dealership at all times

Parts Ma****ager/Service Advisor
Ke********eth's Complete Car Care, I****c. - Ki****gwood, TX - Ju****e 2015 to August 2019

Direct respo****sibility for the procureme****t of parts, services, supplies a****d goods ****ecessary for the smooth fu****ctio**** of the mecha****ical services/repair divisio**** of the compa****y.
Pla****, order, receive a****d post i****comi****g parts a****d o****-ha****d i****ve****tory a****d goods.
Process a****d reco****cile retur****s a****d credit memos. Approve i****voices for outside services.
I****terface with exter****al clie****ts for the i****take of repair requests, status updates a****d clie****t co****cer****s.
Customer faci****g a****d pho****e sales of requested a****d recomme****ded repairs.
I****itiate a****d follow through claims with I****sura****ce Adjusters or Supplier Represe****tatives to completio****.
Collaborate with the Service Ma****ager a****d Tech****icia**** team to ide****tify areas of improveme****t i**** order to eclips

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