Position Desired: Analyst/Client facing

Cover Letter:
(***) ***-**** | ****@*****.*** | Permanent Resident

**** Devassy


OBJECTIVE

To establish a career in a growth oriented and reputed organization, so as to utilize my acquired skills and knowledge in achieving organizational goals.

• An Achiever and a goal-oriented Management professional
• With the drive and ability to work with all levels of an organization so as to integrate my management skills with the overall Business operating strategy
• Self-driven, focused and detail oriented with fine-tuned analytical, negotiation and troubleshooting skills with dispute management
• Excellent written and verbal communication skill
• Quick Learner

COMPETENCE

• Proficient in managing diverse team, utilizing strong organizational skills, multitasking and problem-solving abilities
• Skilled in achieving cost-effective alternatives\substitutes for various operational activities
• Capable of carrying out cost-effective procurement and management
• Excellent communication and interpersonal skills
• Operational quality assurance

EMPLOYMENT

Nov 2011 – July 2013 SUPPORT OFFICER– STANDARD CHARTERED BANK
• Ensure high quality of contact point verification with focus on clarity of communication & customer understanding
• Errors free customer application and documentation
• Co-ordination: Ensure timely and effective co-ordination with all units so that business objectives are driven and processes adhered to
• Compliance: Ensure timely and accurate compliance to all statutory requirements
• Customer service: - To co-ordinate with the customer and enable in servicing & closing the cases, whenever necessary
• Responsible for existing to bank customer relationship depending through telephony activities. Activities led by product/marketing campaign


Aug 2010 – Nov 2011 MANAGEMENT TRAINEE – MODERN PHARMACEUTICALS PRIVATE LIMITED
• Designing purchase reports from the data

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